Frequently Asked Questions


Care Instructions

All our accessories are hand wash only



Please note that because all items are handmade, we cannot guarantee all sizing to be exact.


Bow Sizes:

Small - 4 inches

Large - 6 inches


You can wear our bows in 3 ways:

1. With elastic loop that slides over a collar
2. With an elastic collar to go around pet's neck
3. With alligator clips to wear them as hair bows


Bandana Sizes:

XXSmall - Neck Size 16-26 cm

XSmall - Neck Size 26-36 cm

Small - Neck Size 34-44 cm

Medium - Neck Size 44-54 cm

Large - Neck Size 50-60 cm

XLarge - Neck Size 60-74 cm

In order to have the purrfect bandana fit, please make sure you add a few centimeters to your pet's neck size to ensure the bandana does not fit too tight.

We are also more than happy to create a custom size if none of the sizes seem right!


Shipping Costs


Lettermail: Free Shipping

Small Parcel Trackable: $15.00

Small Parcel Next Day Guarantee: $19.00


United States of America

Orders over $35 USD: Free Shipping

Small Parcel by air: $6.50+

Small Parcel by air with tracking: $15.00



Small Parcel by air: $8.50+


Shipping Delays


Local (within Montréal): 2 business days

Provincial (within Québec): 3 business days

Nationwide (within Canada): 4 business days


United States of America

By Air: 5-8 business days

By Air Trackable: 4-7 business days



By Air: 12+ business days


*Shipping delays may vary for various reasons

*All pricing shown in Canadian dollars unless specified otherwise