FAQs
Frequently Asked Questions
Care Instructions
All our accessories are hand wash only
Sizing
Please note that because all items are handmade, we cannot guarantee all sizing to be exact.
Bow Sizes:
Small - 4 inches
Large - 6 inches
You can wear our bows in 3 ways:
Bandana Sizes:
XXSmall - Neck Size 16-26 cm
XSmall - Neck Size 26-36 cm
Small - Neck Size 34-44 cm
Medium - Neck Size 44-54 cm
Large - Neck Size 50-60 cm
XLarge - Neck Size 60-74 cm
In order to have the purrfect bandana fit, please make sure you add a few centimeters to your pet's neck size to ensure the bandana does not fit too tight.
We are also more than happy to create a custom size if none of the sizes seem right!
Shipping Costs
Canada
Lettermail: Free Shipping
Small Parcel Trackable: $15.00
Small Parcel Next Day Guarantee: $19.00
United States of America
Orders over $35 USD: Free Shipping
Small Parcel by air: $6.50+
Small Parcel by air with tracking: $15.00
International
Small Parcel by air: $8.50+
Shipping Delays
Canada
Local (within Montréal): 2 business days
Provincial (within Québec): 3 business days
Nationwide (within Canada): 4 business days
United States of America
By Air: 5-8 business days
By Air Trackable: 4-7 business days
International
By Air: 12+ business days
*Shipping delays may vary for various reasons
*All pricing shown in Canadian dollars unless specified otherwise